Please treat our Customer Support team with respect and patience as they assist you. Thank you for your understanding.

All articles

Help - I can't get into my accountUpdated 8 months ago

Sitters is now an app-based service, so you'll need to access your Sitters account via the free Sitters app. Download the app here.

With the app, you have all the great benefits you love about Sitters and exciting NEW features including:

  • Set your own rates: With the new app, you’re in control of your earnings. Tailor your hourly rate to your liking and even customise it for specific bookings.
  • Hassle-free In-app Payments: Say goodbye to awkward doorstep cash talks. Sitters is now 100% cashless, so you can rest assured you’ll get paid directly into your account, via our secure app, after every booking.
  • Real-time Notifications: Stay in the loop with up-to-the-minute updates on the status of your bookings.

Download the app and find childcare jobs near you now.


Was this article helpful?
Yes
No