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Help Centre (logged-in sitter) 

<p id="isPasted">If you&apos;re unable to get through to parents by phone before the booking - please leave a voicemail message or send a text message to the parents to confirm that you are coming. It could be that they are in the shower or in an area with weak signal or unable to hear the phone. Always attend a booking unless it has been cancelled by the parents.&#xA0;</p><p>In the unlikely event that you&apos;ve arrived at a booking and there is no answer at the door, and you are unable to contact the parent by phone, please let us know via our <a href="https://sitters-member-childcarer.gorgias.help/en-GB/contact">Contact Form</a> and we&apos;ll be in touch as soon as we can.</p>

If you're unable to get through to parents by phone before the booking - please leave a voicemail message or send a text message to the parents to confirm that you are coming. It could be that they are in the shower or in an area with weak signal or

I can't get hold of the parents?

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Extra children at a booking?

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What happens if a parent cancels?

What if parents are late/early arriving home?

How do I see my reviews?

How many children per booking?

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What are Health & Care details? copy

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Help - I can't get into my account

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Please treat our Customer Support team with respect and patience as they assist you. Thank you for your understanding.

I can't get hold of the parents?Updated 10 months ago