Staying Safe: Keeping your personal data safeUpdated 2 months ago

At Sitters, your privacy and security are our top priorities.

While we have strong measures in place to protect your data, it’s always a good idea to remain aware of best practices for keeping your information safe when communicating with parents.

How we keep your data secure:

We take several steps to help ensure a safe experience for our Sitters community:

• We use trusted payment provider Stripe for secure transactions.
• We monitor accounts and restrict any with unusual activity.
• We follow strict privacy standards — see our Privacy Policy for full details.

How you can help:

You can help protect your information by following these simple guidelines:

• Always use our secure in-app payment system to receive payments from parents.
• Be cautious of unexpected messages and do not click on unfamiliar links.
• Do not share your bank details, home address or private information, with other users.
• If something feels strange, or you receive an unexpected message asking for an unusual request, it’s always best to check before responding.

How to report suspicious messages:

If you ever receive a message that doesn’t feel right, please let us know so we can investigate it:

Email us at [email protected] 

Call us on +44 333 003 2888

We’re always here to help and happy to answer any questions.