Please treat our Customer Support team with respect and patience as they assist you. Thank you for your understanding.

All articles

Why is the parent's hourly rate different to my hourly rate?Updated 6 months ago

When a parent pays you, they pay a combined fee that includes your hourly rate plus a service fee (7% for most bookings or 9% if the booking is made with 24 hrs notice or less). 

  • Hourly rate: This is paid directly to you for your childcare services.
  • Service fee: This is paid directly to Sitters.co.uk.

You will always receive 100% of the hourly rate that you have set.

Was this article helpful?
Yes
No