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Payment

How do I get paid for a booking?

Payment policy for sitters. Receiving tips/extras. When paying, the family will be asked if they’d like to ‘Add a tip/extras’. This can include paying for any extra expenses that you had pre-agreed with them in advance of the booking. There may also

When will I receive payment?

When will I receive payment?. If it's the first time you have used Stripe, please allow 7 calendar days for payment to show in your account. Otherwise, please allow 4 working days for your payment to show in your bank account. We'll let you know when

Why can't I accept payment in cash?

Sitters is now 100% cashless, with all payments made securely via Stripe in the app. It's important that you don't accept payment from a parent in cash, as when a payment hasn't been made to you via the app 24 hours after the booking ends, the parent

My payment is incorrect?

We recommend that you agree booking timings with the parent at the end of the booking, together with any 'extras' that may have been pre-agreed (such as parking), particularly if you are sitting for a family new to Sitters, so you are both in agreeme