When you first login to the Sitters app, you'll be asked to set up a Stripe account so that you can be paid for your bookings. This is straightforward and easy to do. You'll be asked to verify the following details about yourself:. N.B. When you reac
Find out about when you can expect to receive payment for you booking here.
To set your hourly rate, simply visit 'My Account' in the app and select 'Edit my hourly rate'. When we send you new job offers, we'll use your standard rate to calculate how much you'll earn so you can easily decide whether you want to apply or decl
Meeting a new family is a fantastic chance to showcase your skills and experience and build lasting connections. It will give you the chance to leave them in no doubt that they want you as one of their Favourites (and leave you a great review!). We’v
Before a booking, it's helpful to plan activities suitable for the time of day. Bringing along age-appropriate games, books or toys can be thoughtful, but it's always worth asking the parents first. During daytime bookings, you might be asked to prep
Happy families become loyal families. When you go the extra mile, families take notice and are more likely to add you as one of their Top 3 Favourites so that you’re at the top of their list when it comes to future bookings. This, ultimately, means m
We understand that many parents can feel nervous about using Sitters for the first time and leaving their children with someone new. Sometimes, this anxiety even leads to cancellations of their initial booking. While most parents won't need to contac
We'll send you an email when there are new job offers available, but the fastest way to stay up-to-date is to make sure your push notifications are activated in your phone settings (find out how here). This allows you to:. All of your job offers will
When a parent makes a booking, they have the option to choose which sitter attends the booking. We allow more than one sitter to apply for a booking, giving priority to any that are on the family’s list of favourites or that they’ve met before. We'll
When you are confirmed into a booking, you'll have the parent's contact phone number and they'll have yours. It's important to contact the parents 60-90 mins before the booking start time (or the night before if it's a very early booking). This can b
To ensure that you don't miss important notifications about your bookings and new job offers, we strongly recommend that you turn on push notifications in the Sitters app. To do this, tap on 'Notifications' in the menu bar at the bottom of your Sitte
In our experience, families often look for the 'DBS held' badge on sitters' profiles when selecting a childcarer to look after their loved ones. So, to increase your chances of securing more bookings, we encourage our sitters to obtain and submit a r
If you'd like to submit your most recent Enhanced DBS details to be uploaded to your account, and display the 'DBS held' badge to parents looking for childcare, please email us at [email protected]. When emailing, please include the following:.
The UK reporting rules for digital platforms requires Sitters to provide information to HM Revenue & Customs (HMRC) under certain conditions. Depending on the annual earnings that you make from childcare bookings via the Sitters platform, we may be l
If a parent gives us any negative feedback about your childcare, we will call you to discuss it with you. We appreciate that not all complaints are valid and this approach allows you to respond and tell us your side of the story. If you want to compl
When you accept childcare bookings through Sitters.co.uk you are covered by Sitters' insurance, including cover in the unlikely event of any accidental damage or injury caused by you during the booking. PLEASE REMEMBER - Insurance is only valid for c